Tiếp nhận sự cố
Status: detected, reopened
Widgets: incident-table, audit-log-explorer
SLA visible: true · Audit trail: true
Exixt v73 / Incident Operations
V73 biến vùng Incident Operations thành console vận hành riêng của Exixt: có lane, action, SLA, audit trail và queue boundary.
Status: detected, reopened
Widgets: incident-table, audit-log-explorer
SLA visible: true · Audit trail: true
Status: acknowledged
Widgets: incident-table, notification-queue
SLA visible: true · Audit trail: true
Status: triaged
Widgets: incident-table, incident-timeline
SLA visible: true · Audit trail: true
Status: mitigating
Widgets: incident-timeline, notification-queue
SLA visible: true · Audit trail: true
Status: resolved
Widgets: incident-timeline, audit-log-explorer
SLA visible: true · Audit trail: true
Status: post_review
Widgets: incident-timeline, audit-log-explorer
SLA visible: true · Audit trail: true
Status: closed
Widgets: audit-log-explorer
SLA visible: true · Audit trail: true
Roles: facilitator, data_boundary_owner, system_admin
Audit required: true · Resolution note: false
Roles: data_boundary_owner, system_admin
Audit required: true · Resolution note: false
Roles: facilitator, data_boundary_owner, system_admin
Audit required: true · Resolution note: false
Roles: data_boundary_owner, system_admin
Audit required: true · Resolution note: false
Roles: data_boundary_owner, system_admin
Audit required: true · Resolution note: true
Roles: data_boundary_owner, system_admin
Audit required: true · Resolution note: true
Roles: system_admin
Audit required: true · Resolution note: true
Roles: system_admin
Audit required: true · Resolution note: true
Roles: system_admin, operator
Audit required: true · Resolution note: false
Roles: auditor, system_admin
Audit required: true · Resolution note: false
V73 PASS — Incident Operations Console đã có lane, action, SLA/audit boundary và không phụ thuộc Cisamo UI shell.